FAQ

Where do you ship to? We ship to the United States, United Kingdom, Canada, and Australia with free worldwide shipping on all orders.

How long does delivery take? Delivery typically takes 7–14 business days depending on your location.

How do I track my order? Once your order ships, you'll receive a tracking number by email. You can use it to track your package at any time.

What is your return policy? We offer a 14-day return window. If your item arrives damaged or defective, we'll send a replacement or issue a full refund.

What if my order is lost or damaged? Contact us at hello@audorahome.com and we'll resolve it immediately — replacement or full refund.

What payment methods do you accept? We accept PayPal and all major credit and debit cards.

Do I need a PayPal account to pay? No. You can check out as a guest using your credit or debit card without a PayPal account.

How do I contact you? Email us at hello@audorahome.com. We respond within 48 hours.